{"page":{"id":14197117,"body_html":"\u003cdiv class=\"dialog\"\u003e\n\u003cdiv class=\"title title-with-sort-row\"\u003e\n\u003cdiv class=\"content\"\u003e\n\u003cb\u003eORDERING INFORMATION\u003c\/b\u003e \u003cbr\u003eOrdering from Shoptadpole can be done via the Internet, by phone, or at the store. You can also create a \u003ca href=\"\/apps\/giftregistry\/signup\" title=\"Baby Registry\"\u003eGift Registry\u003c\/a\u003e for your special occasion. For details on how we can assist you with all your ordering or registry needs e-mail us at \u003ca href=\"mailto:Info@shoptadpole.shop\"\u003e Info@shoptadpole.shop \u003c\/a\u003e . In-store and online prices may vary. We offer a \u003ca href=\"\/pages\/tadpoints\" title=\"Tadpoints loyalty program\"\u003epoints program\u003c\/a\u003e and registry bonus. Sale items cannot count toward points accrual or registry bonus. Other restrictions may apply, see store for full details. \u003cbr\u003e\u003cbr\u003e\u003cb\u003ePAYMENT OPTIONS\u003c\/b\u003e \u003cbr\u003eWe gladly accept Visa, MasterCard, American Express, Discover, as well as PayPal, Shop Pay and Google Pay. \u003cbr\u003e\u003cbr\u003e\u003cb\u003eSHIPPING \u0026amp; DELIVERY INFORMATION\u003c\/b\u003e \u003cbr\u003eAll Shoptadpole packages are shipped with FedEx ground or via the United States Post Office. Express shipping is not currently available. Shoptadpole does not ship outside the Continental U.S. For shipments to Alaska, Hawaii, and Puerto Rico, please e-mail \u003ca href=\"mailto:Info@shoptadpole.shop\"\u003e Info@shoptadpole.shop \u003c\/a\u003e for handling charges and timing. \u003cbr\u003e\u003cbr\u003e\u003cb\u003eRETURN POLICY\u003c\/b\u003e \u003cbr\u003eAll returns must receive a Return Merchandise Authorization number or shipments will not be accepted. Return requests must be made within 7 days for store credit, exchange, or refund (less shipping fees). Merchandise and packaging must be returned in its original condition with a copy of the packing slip. Damaged packaging will be subject to a 10% restocking fee. Special orders and sale items are non-refundable. All furniture sales are final sale; damaged, defective, or missing furniture pieces will be replaced. All stroller sales are final; damaged merchandise will be covered under the manufacturer's warranty. Orders that qualify for free shipping may be subject to a restocking fee. Credit card orders will receive refunds in the form of a credit to the card. Please allow at least one billing cycle for credit to appear on your statement. \u003cbr\u003eTo request an RMA, send an e-mail to \u003ca href=\"mailto:Info@shoptadpole.shop\"\u003eInfo@shoptadpole.shop\u003c\/a\u003e with your name, address, invoice number, item you are returning, and why you are returning it. An RMA will be sent to you within 48 hours.\n\u003cp\u003e\u003cb\u003eImportant: Shipping fees are non-refundable.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eTadpole Loyalty Points Policy\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eActive email subscription is required to earn and redeem Shoptadpole Points. By unsubscribing from emails, you may forfeit the ability to view, earn, or redeem rewards.\u003c\/p\u003e\n\u003cp\u003eSend returns to: \u003cbr\u003eTadpole \u003cbr\u003eAttn: Shoptadpole Returns\u003cbr\u003e58 Clarendon Street \u003cbr\u003eBoston, MA 02116\u003c\/p\u003e\n\u003ctable cellspacing=\"2\" cellpadding=\"2\" width=\"100%\" border=\"0\" style=\"height: 153.141px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 55.1875px;\"\u003e\n\u003ctd bgcolor=\"#f3f3f3\" style=\"height: 55.1875px;\"\u003e\u003c\/td\u003e\n\u003ctd bgcolor=\"#d1dce6\" style=\"height: 55.1875px;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bgcolor=\"#ffffff\" style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bgcolor=\"#ffffff\" style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003c\/td\u003e\n\u003ctd style=\"height: 19.5938px;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 58.7656px;\"\u003e\n\u003ctd style=\"height: 58.7656px;\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cdiv class=\"clearing\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","created_at":"2014-02-09T15:53:27-05:00","published_at":"2014-02-09T15:53:00-05:00","updated_at":"2025-10-10T10:38:28-04:00","handle":"terms-conditions","title":"Terms \u0026 Conditions"}}